Terms of Service

Through the execution of your order through Nation of Music, you agree to the following terms and conditions as a condition of sale:

All Sales are final. Any returns must be pre-authorized  by us, and any refunds will be in the form of store credit only. Any allowed refunds will be less any fees  and expenses incurred by us on the transaction.   Any allowed returns must be received by us within five business days of delivery to you. We do not send out merchandise "on trial" or "on approval".  Any and all merchandise returned with our prior approval will be charged a $30 cleaning and restocking fee in addition to all other expenses incurred by us on the transaction.

Customs duties, taxes, and international shipping expenses are the responsibility of the buyer. We will not alter prices on invoices to facilitate lower customs duties.

All warranty work is performed by us in our shop in New Orleans, nowhere else

Warranty applies to the original purchaser only, and proof of purchase is required for any claims

We reserve the right to refuse service to anyone for any reason

We reserve the right to require payment via bank wire for any transaction exceeding $500

Any claims of shipping damage must be made immediately to the carrier by the purchaser, and the carriers full requirements for claims abided by.

We make every reasonable effort to maintain all items in stock, but cannot be held responsible for delays caused by our vendors

Prices  and specifications are subject to change without notice

Our preferred method of communication is email. We are rarely available to the telephone.

Some merchandise, such as necks, may require fitting to your individual instrument by a local technician.

All sales and warranties are made by Steve Goodson Woodwinds LLC or Nation of Music LLC, not by any individual or  other company